The Complaints Team had switched the complaint to the correct casino and extended the timer for resolution by 7 days. However, without a confirmation from the player about the resolution, the complaint was eventually rejected. The player from British Columbia had requested a withdrawal less than two weeks prior to submitting his complaint.

• Most withdrawals at Jackpot City casino are processed within hours, which is outstanding and makes the casino one of the fastest amongst its competitors.
• The developer provided this information and may update it over time.
• The conditions of the game carry over from consecutive uses as well.
• For the avoidance of doubt, use of the Services is void where prohibited by law.
• Using a 243 ways to win mechanic, the game is straightforward to play, and boasts 4 different Free Spins options, Expanding Wilds and more.
• So why do we keep track of things like the average win size, and average time between wins if they don’t indicate whether a jackpot is overdue?

After a series of back and forth communication with the casino, the player learned that his account had been put on a minimum six-month self-exclusion due to these statements. However, the player had provided all necessary documents for verification and had continuously inquired about his withdrawal status. Eventually, the casino approved the withdrawal, citing a technical glitch that had prevented email communication between both parties. The player confirmed receiving his winnings, and the issue had been successfully resolved.

Casino Software Providers

One standout feature of Jackpots in a Flash Casino is its collaboration with top game studios. This partnership ensures a diverse and exciting game selection, with unique titles and innovative gameplay. Additionally, the casino offers a live casino section, allowing players to immerse themselves in the authentic atmosphere of a land-based casino from the comfort of their own homes.

Jackpot City Contact Details

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When they asked the casino when would they receive the rest of it, they were told they wouldn’t because they played with free spins. JackpotCity Casino is a very big online casino based on our estimates or collected information. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino’s size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

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